Problem with Windows context menu in 3.53

Advanced Renamer forum
#1 : 18/10-12 07:51
Mal
Mal
Posts: 5
Whenever I use Explorer's context menu to put either a directory or files into Advanced Renamer it fails and I get an exception message about ARen.exe.

If I then try to uninstall Advanced Renamer I find that the arencm.dll is locked and cannot be deleted until the PC is rebooted. Not even unlocking programs such as Unlocker can kill it.

Is there a solution for this?


P.S.: Machine is 4-core/4GB/XPsp3 - 32-bit


18/10-12 07:51
#2 : 18/10-12 08:19
Mal
Mal
Posts: 5
Reply to #1:

Sorry, I should have posted the exact error message, here it is:

Access violation at address 0051FFDC in module 'ARen.exe'. Read of address 00000048.


18/10-12 08:19
#3 : 24/10-12 00:08
Kim Jensen
Kim Jensen
Administrator
Posts: 799
Reply to #1:
I don't have a solution for you right now. Personally I have no problems with the context menu. Are you using the latest version of Advanced Renamer? Are you using the portable or installable edition?


24/10-12 00:08
#4 : 29/10-12 21:05
Scott Conder
Scott Conder
Posts: 1
I get the exact same error message. I'm using Windows XP. I don't have the portable version and I'm right-clicking the folder in the left pane of Windows Explorer. I've tried all the options in the Add Folder window that appears before AdvancedRenamer opens. Same error regardless of the option settings.


29/10-12 21:05
#5 : 30/10-12 08:19
Kim Jensen
Kim Jensen
Administrator
Posts: 799
Reply to #4:
Have you selected one or more folders? If it is folders, does these folders contain alot of files? What type is the files? Are the files located on a local hard drive?


30/10-12 08:19
#6 : 07/11-12 10:24
Shabba
Shabba
Posts: 4
Exactly the same problem here. At the first time of using the context menu function after its activation in the options it works! But then the error stated above appears. It's happening with all file types and folders. After the error message AdvancedRenamer starts without any files imported.

It's so annoying because that's the strength of this software: Fast and easy access to a lot of renaming functions. Without the context menu feature it's very bulky. So please fix this problem, if possible somehow.


07/11-12 10:24
#7 : 12/11-12 21:26
Jayson Levine
Jayson Levine
Posts: 2
I'm having a problem with the Windows Shell Context Menu item, as well, but there doesn't seem to be any "access violation" or other tangibly indicated error.

If a folder that has sub-folders in it is selected, clicking on the Advanced Renamer item in the context menu simply opens Advanced Renamer, but does not take any action on items in the folder.

It seems as though, perhaps, the Context Menu item needs to be able to recurse items in the folder. Is this something that could, perhaps, be added as an option in the program itself (being able to select the action of the context menu item)?

JL


12/11-12 21:26
#8 : 16/11-12 00:14
viens
viens
Posts: 1
Reply to #7:

I have the same problem with Context Menu. Error message "Access violation at address...". Advanced Renamer panel comes up with no files in the list. I'm using Win Xp SP3 and portable version of Advanced Renamer 3.53. When Advanced Renamer is up, i can drag and drop the files and everything works...but not with the context menu. Too bad!


16/11-12 00:14 - edited 16/11-12 08:27
#9 : 17/11-12 21:18
Mal
Mal
Posts: 5
Reply to #3:

Version 3.53 installable. Haven't tried portable version yet but will now, I'll let you know if it works.

What I have since done is to install it on another XP sp3 machine and the context menu failed there too. Would think that most likely rules out the XP installation but I'll try it on a fresh/clean install of XP when next I do one (because I test programs in an IT environment, reinstalling O/Ses happens often).




17/11-12 21:18
#10 : 21/12-12 22:33
Shabba
Shabba
Posts: 4
Still the same issue with version 3.54... Okay, this is not just an information... This is pushing this thread, too. :)


21/12-12 22:33
#11 : 05/05-13 09:40
Shabba
Shabba
Posts: 4
In version 3.57 this bug is still alive. Is there any hope that this issue could be fixed ever? :(


05/05-13 09:40
#12 : 08/06-13 16:44
Shabba
Shabba
Posts: 4
Sorry, but it is very annoying that there is no answer to this problem. If there is no chance to fix this bug, so tell us. If there are more informations needed, so tell us. Help please!!!


08/06-13 16:44
#13 : 13/08-13 15:54
Mario Alvarez
Mario Alvarez
Posts: 14
Reply to #12:

I have exactly the same problem. I posted it twice: on october 26th 2012 and on march 27 this year, and there is no answer.

Now I'm using Aren 3.58 Portable in Windows 8 64-bits, and the problem still remains.

I think maybe the problem is not Aren, but Windows configuration.

Anyway, I hope Mr. Jensen is working on it and will show us the solution soon.


13/08-13 15:54
#14 : 08/07-14 04:35
Mal
Mal
Posts: 5
Well, there's still problems with the Context Menu in the later version of AdvancedRenamber (specifically version - 3.64).

My original report was with AR version 3.53 on XPsp3, this one is with AR v3.64 on Windows 7/sp1/64-bit.

I must clarify matters however:

1. AdvancedRenamer's Context Menu seems to work with Windows Explorer on Win-7/64-bit but it will not work with any Explorer replacement (any other file lister) that I have specifically tried it with.

2. The Explorer replacement /file lister that we most commonly use (with which AdvancedRenamer fails) is the popular, longstanding Directory Opus version 10.5.7.0 (build 5215) / 64bit. (It also fails on other machines with Win-7/32 bit with D.Opus v10 / 32-bit.) In each case, the Context Menu error message reported by Directory Opus is:

" Error
Could not open Advanced Renamer "

3. In each case were AR failed to open on the Context Menu, it did, however, open normally as a standard program.

4. On all (32 & 64-bit) machines, the Context Menu installations vary from the Windows default (in that many programs use the Context Menu). Also, the configurations vary from machine to machine (in that programs using the Context Menu differ from machine to machine). Nevertheless, all other programs experience *NO* problem with the Context Menu, AdvancedRenamer is the only one which experiences 'opening' problems.

5. I have not yet confirmed whether AR ver 3.64 has Context Menu problems with XP-sp3.

6. Also, I've not herein listed other Explorer replacements/listers, as I didn't think to log the error messages at the time (as D. Opus is usually the 'default' installed lister we use and thus these other listers do not remain on the machine) . [I would add however that D. Opus would not have been operational on these machines when other listers were being tested.]

7. Now that I'm more aware of the problem, I'll try to report these other listers as they arise with AR. (We often test different listers as they become available--as we consider Win-7's Explorer almost unusable, it having many parameters for which Microsoft has provided no configuration switches/registry tweaks, etc.)



08/07-14 04:35