Image date taken tags

Hi,
I know there have been lots of post about this before, but I still can't seem to fix my problem. I have thousands of pictures and decided to start organising them. I wanted to name them by directory, and then by the date & time the image was taken. But when I select the <img year>, etc tags, nothing gets picked up... I can see the date taken from EXIF data via windows, and using picasa so I know its there.
Also, I have also tried all the types under image settings, but same result.

I have a Canon 550d, and am from the UK if it helps.

I have also taken a look at the raw header of my images and noticed the following string;

Canon.Canon EOS 550D.....H.......H....Microsoft Windows Photo Viewer 6.1.7600.16385.2013:01:15 15:37:30

So Im not sure if maybe windows photo viewer has modified the EXIF data? Or if this is standard?

Further down I find the date taken information as follows;

<........2013:01:15 11:58:59.2013:01:15 11:58:59

Any help would be great, thanks! And awesome program, thank you

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Reply to #1:
The current version has a bug. Image information is not collected from files where the extension is in uppercase. Is this the case for your files? Try to first rename them to have the extension in lowercase and then add the files to the list again. A new version with a fix will be released very soon.

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Reply to #2:
Yes, they are all in capitals! It now works. Thanks for your quick response, and again for this great app

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Reply to #2:
I'm having this issue, but have tried changing the file extensions and they're still incorrect. It seems to happen randomly. It shows incorrectly in the file list as well as in the item information pane.

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Reply to #4:
Are you using the latest version? What kind of image files are you renaming? What are their origin?

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Reply to #5:
I'm using 3.60. These are jpeg images from taken from a digital camera (Canon Rebel T3).

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Reply to #5:
Do you need any additional information from me on this issue? Thanks.

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Reply to #5:

Hello, I was just wondering if there was an update on this. I'm still having this problem. I'd like to use your program, but I can't if this part doesn't work correctly.

Thanks!

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I'm having the same issue on Date Taken which is now shown 2002.12.18, but Exif of my photos are all on 2014.01.04 taken using a cellphone. Would it be fixed? I just can't use it now too. Thanks a lot!

Edit:
I just found the Exif Tool inside AdvancedRenamer. The correct field of the Exif Date is <ExifTool:DateTimeOriginal> which is 2014:01:04 10:02:51. However it'll contain erroneous characters that made renaming failed.

Previously I mentioned about the date is 2002:12:08 12:00:00 which is from the Exif field called CreateDate. However the date taken is actually not related to 2002. I don't get what it is anyway.

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Reply to #9:
It sounds really odd that the date should be off by that much. Have you tried to configure Advanced Renamer to use another field for Exif date/time? You can change it in the settings dialog. If that doesn't help, you are welcome to send me a picture in which you experience the problem. My email address can be found by clicking the Support menu item.

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