Error handling

Hi there,
Excellent product until now.
I have come across an error, but I'm unable to resolve it as the error message does not help (ErrorCode 101: ErrorDesc Unknown error)
I am getting the error from the following function:
New name:
RandO_<Inc Nr:001>.jpg
The auto test indicates no errors, but when I run the batch all turn out as errors.
Any help would be much appreciated.
Thx

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Reply to #1:
The reason for that error is most often some kind of I/O error. Are the files in use by another program or are they located on a network drive? Have you tried to restart the computer?

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hi, i've got the same kind of error as the guy above, i tried restarting the com and i'm sure they're not in use by another program. kinda odd cos half the files i was trying to rename were renamed and the rest came up with that error. any other ideas?

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Reply to #3:
That is odd. That error is only thrown when the operating system rejects renaming the file. Are you using Windows Vista or 7? Are the files located in a folder that require special permission when you make changes?

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