#2 : 18/04-17 22:33 Kim Jensen
Administrator
Posts: 880 |
Reply to #1:
I am sure it is a false positive. It won't be the first time Advanced Renamer gets wrongly accused by some anti-virus software vendor. Advanced Renamer is a file management utility, and those programs often contain the same bits as known viruses and malware - like bits for manipulating certain files. I have checked the file aren.exe by using https://www.virustotal.com and the result shows that only Webroot sees this file as infected. All other vendors report the file as clean. https://www.virustotal.com/en/file/12afa04ead0a3 8bbf9a5d6f864345d7c19ec3f1e0781135899ea3 afb21779010/analysis/ I have contacted Webroot to let them know about the false positive. Also, to be absolutely certain, I have scanned my own system, and haven't found any infected files. |
#3 : 19/04-17 06:40 Kim Jensen
Administrator
Posts: 880 |
Reply to #2:
Webroot has replied to my support ticket (very quickly): Thank you for contacting Webroot support. The file in question was indeed a false-positive. We have reversed our determination and the file is now marked as good. We apologize for any inconvenience. |
#4 : 11/05-17 10:56 umnkena
Posts: 1
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I find that lots of antivirus software may have this issue that they always detect some legal program file or even system file to be virus. I got one before and I reported it to antivirus supporter.
Usually when i get such problem, i will try to scan computer with another tool first. Like - Malwarebytes Anti-Malware - https://www.malwarebytes.com/antimalware/ - One of the best removal tools out there right now. - TDSSKiller - http://support.kaspersky.com/faq/?qid=208283363 - Rootkit removal tool from Kaspersky. Pretty snazzy if you ask me. -SpyHunter - http://www.trymytools.com/download-tool/ - A powerful anti-malware program that can deal with different types of malware including Trojans, worms, viruses, browser hijackers, adware and PUPs. If there is only one antivirus detects it as virus, I will ignore it. |