#1 : 01/09-17 17:40 Ricky
Posts: 4
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Hi,
I cannot change folders and subfolders when add to the list, I get error 101 Unknown error: Access is denied. I am running the program as administrator. I just purchase this product today, can you assist. Thanks |
#2 : 01/09-17 18:20 D.Ach
Posts: 35
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Sounds similar to a problem I come across sometimes.
What are the 'steps/dialog messages invovled' for how you are adding folders/files when you get the error(s)? |
#3 : 01/09-17 18:38 Ricky
Posts: 4
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Reply to #2:
I am using the add selected, then Add root folders and add subfolders. I also try Add option above the center pane same issue Seems when AR is open it locks the folders and cannot be renamed. When you exit AR you can rename the folder or delete |
#4 : 01/09-17 19:26 D.Ach
Posts: 35
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Reply to #3:
Yes, it seems when you have sub-folders along with the roots, stuff like that happens. With me, it will usually rename any roots that don't have subs in them, but ones that do don't get renamed (error: access denied). It happens when folders are loaded from different locations. My main workaround for this has been to always drag and drop 'roots only' from explorer. It seems to almost always work that way. Not sure what's up. I tried expressing this to the author. He couldn't reproduce. But I only expressed test situation as drag and drop (folders with subs). |
#5 : 05/09-17 14:33 Ricky
Posts: 4
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Reply to #4:
Thanks, This works but lot of manual work. |