window closes after opening and displays a message i can't read
I went to use my Advanced Renamer (which I LOVE LOVE LOVE), and it updated,d and now when I click on it to open it, it opens, then pops a message and closes. It happens so fast, I can't read the message. I uninstalled the client, and re-downloaded the client again and now it's saying that this software doesn't abide by the needed it's in windows and sends me to the MS Store.
So, I uninstalling the client and went to the Microsoft App Store, but the software does the same thing.
I also tried uninstalling the Store version and using the portable version, and that also did the same thing. I can't slow down the message to see what it is...can anyone help me?
Stephanie
So, I uninstalling the client and went to the Microsoft App Store, but the software does the same thing.
I also tried uninstalling the Store version and using the portable version, and that also did the same thing. I can't slow down the message to see what it is...can anyone help me?
Stephanie
Reply to #1:
Hi Stephanie,
There was a previous post about a similar issue, here:
https://www.advancedrenamer.com/forum_thread/advanced-rename r-4-06-spontaneously-closing-15243
I follow this and other forums and haven't seen any similar recent problems mentioned, so I'm inclined to believe it is a problem with Windows or other programs interacting on your computer.
(I now have a problem opening the link in my post to howtogeek, but there are plenty of sites that can tell you how to use sfc and dism; if you can't open the link just search for them).
The OP didn't respond, so I don't know if any of that helped, but it might be worth trying. Also, I'd send an email to Kim the developer through the "support" link on the menu above; he may or may not see it sooner than the forum but it can't hurt.
Let us know how it's going.
Best,
DF
Hi Stephanie,
There was a previous post about a similar issue, here:
https://www.advancedrenamer.com/forum_thread/advanced-rename r-4-06-spontaneously-closing-15243
I follow this and other forums and haven't seen any similar recent problems mentioned, so I'm inclined to believe it is a problem with Windows or other programs interacting on your computer.
(I now have a problem opening the link in my post to howtogeek, but there are plenty of sites that can tell you how to use sfc and dism; if you can't open the link just search for them).
The OP didn't respond, so I don't know if any of that helped, but it might be worth trying. Also, I'd send an email to Kim the developer through the "support" link on the menu above; he may or may not see it sooner than the forum but it can't hurt.
Let us know how it's going.
Best,
DF