False File Name Too Long Error

Hey Guys, I have been testing the Advanced Renamer for a few weeks. Everything was going well, but now the App tells me that the file name is to long and won't do any operations.

This is a false error, for I am testing a file name "TheTextFile.srt" and I have placed in multiple locations, including my desktop on Windows 10, and I still get the error. I purchased the license since I like the App and thinking this would resolve the problem, but no success for me.

I tried to email the developer, but the when I click the "email me" in the support section of this site, link, it tries to open MS outlook, which I do not have set up. I believe in any support site there should be a contact form, not a link where you have to have software like outlook set up.

Can anybody help me, please?

Thanks.

email hyperlinks on any web page will open in whatever application is set as default, which on your system is Outlook.

However the actual email address should appear as a pop-up when you hover over the link in your browser and you should also be able to copy it from the context (right-click) menu.

Kim's address(obtained in this way) is [email protected]

Reply to #2:
I was able to copy the email doing a right-click copy, and I emailed the administrators. I had a quick replay, where they asked me to send a screen shot. I did send them that and a detailed explanation of the issue. It's been almost a week, and haven't heard from them. I don't want to com plain but that's very poor support.

I am a paid subscriber, and yet get not support when the software stopped doing what is supposed to be doing, and all of it, in the middle of a very important project.. I am already looking for alternatives.

Hi! For solving this issue try Long Path Tool. It is great for copying, deleting and renaming long file names.